Regional Hospital in Marabá celebrates 19 years with 94% approval and over 62,000 life-changing surgeries
The Government of Pará unit celebrates nearly two decades of humanized care and advancements in public health in the region.
For 19 years, care and hope meet every day in the corridors of the Dr. Geraldo Veloso Regional Hospital of Southeast Pará (HRSP), in Marabá. A reference in high-complexity health, the unit celebrates its anniversary this Sunday (19), with a trajectory marked by over 62,000 surgeries performed and countless lives transformed.
Farmer João Gonçalves, 57, a resident of Palestina do Pará, in the Carajás region, was referred to the hospital after suffering a motorcycle accident that resulted in a severe leg fracture. He underwent emergency orthopedic surgery, performed by a multidisciplinary team. "The surgery was a success, I am very grateful for the care and attention of the team. Now I just need to continue recovering, and if everything goes well, I will be home soon," he highlighted.
Another patient who underwent surgery at the unit was bricklayer Francildo de Souza, 55, a resident of Eldorado do Carajás. After experiencing severe pain in the groin area, he was referred to the Regional, where he was diagnosed with an inguinal hernia and needed to undergo surgical procedure. "I was scared at first, but I was very well attended. Now, after the surgery, I already feel better and thank everyone for their care," Francildo said.
According to the Secretary of State for Public Health, Ivete Gadelha Vaz, the hospital's anniversary represents another milestone in the consolidation of the SUS in Pará and reinforces the State Government's commitment to the quality of care provided to the population. "The Regional Hospital of Marabá is a source of pride for all of us. It is a unit that combines technology, humanization, and technical excellence, reflecting the Government's continuous effort to ensure quality public health for those who need it most," emphasized the head of Sespa.
Reference
The Surgical Center of the Government of Pará unit features modern rooms equipped with cutting-edge technology, as well as a post-anesthesia room for patients in the recovery period. The unit performs medium and high-complexity surgeries, including elective, urgent, and emergency procedures, supported by a qualified multidisciplinary team.
Nurse Delyo Alves, responsible for the surgical center, highlighted that various surgical procedures are performed, such as orthopedic trauma, neurosurgery, pediatric surgery, gastrointestinal and general surgery, as well as vascular, reconstructive plastic, maxillofacial, obstetric, ophthalmological, otorhinolaryngological, urological, oncological surgeries, among others.
"Each surgery represents more than a technical procedure. It is the chance to return the smile, the hug, and the routine of those who love and are loved. Behind every scalpel, there is a team that works with heart, driven by the desire to transform pain into a new beginning. That is what inspires us every day inside the surgical center," Delyo emphasized.
The hospital also has a modern hemodynamics sector, where minimally invasive procedures and surgeries are performed, such as catheterization, angioplasties, and cerebral embolization. These advancements allow for more accurate diagnoses, high-complexity treatment with shorter hospitalization times, and faster recovery for patients.
Satisfaction
The average satisfaction of patients at the Regional Hospital of Marabá over the past 13 years has reached 94.38%. The result reflects the quality and consistency of care, with growth after 2023 and stability above 95% in recent years, consolidating the unit's commitment to excellence in care. The survey is conducted by the User Service Ombudsman (SAU).
The Ombudsman coordinator, Flávia Fernandes, explained that the survey has been conducted since the creation of the satisfaction indicator 13 years ago, highlighting the continuous evolution of the service and the trust of patients. "Among the evaluated aspects, the reception, welcome, technical quality of services, infrastructure, and humanization stand out," she emphasized.
The high approval reflects real stories of those who find in the Regional more than just medical care: they find welcome. Solange Barbosa dos Santos, 63, a resident of Marabá, in the Carajás region, an oncology patient who was discharged this month, summarized the feelings of many users.
"It was days of struggle and overcoming, but here I found care, respect, and dedicated professionals. Everything works with organization and affection, and that makes all the difference. I approve and recommend the care at the Regional Hospital because it is a place that treats us with love and dignity," Solange explained.
With the serene gaze of someone who has won a great battle, she added, "The care here goes beyond medicine. They take care of us with words, gestures, and even with their eyes. It is a care that embraces our soul, and that is priceless," Solange said emotionally.
The User Service applies 1,800 questionnaires monthly to understand the needs of patients and improve care. Data collection is done in person and digitally, using QR Code, ensuring user participation.
Growth
In recent years, the unit, managed by the Social and Environmental Institute of the Amazon (ISSAA) in partnership with the State Secretary of Public Health (Sespa), has significantly expanded its capacity to serve and the services offered to the population. Among the main achievements are the implementation of hemodialysis and hemodynamics sectors, as well as the recent incorporation of oncology services, which strengthens comprehensive care for patients.
The executive director of the unit, Flávio Marconsini, highlighted that the hospital's growth is the result of a joint effort between management, the State Government, and professionals committed to public health. "Over these 19 years, the Regional has consolidated itself as a reference in quality and humanization at the essence of care. Each expanded service, each new sector implemented, represents an important step in the mission to save lives and provide quality care to the population of southeast Pará," he stated.
Numbers - Since October 2006, when it began operating, the public health unit has already performed over 6.6 million consultations, with highlights for:
- More than 62,000 surgeries;
- 498,000 outpatient consultations;
- 4.1 million exams;
- 65,000 hospitalizations;
- 1.9 million multidisciplinary consultations, and
- More than 700 high-risk births.
Profile - With 100% care through the Unified Health System (SUS), the institution offers the community more than 30 medical services. The Hospital has 135 beds, with 97 for clinical hospitalization and 38 in Intensive Care Units (ICU), Adult, Pediatric, and Neonatal.
Text: Ederson Oliveira
