Regional Hospitals Earn Patient Safety Seal 2025 for Best Practices
Recognition endorses the commitment of state health units to safety in the care provided to the population
Four health units from the state network received, this month, the national recognition of the "Patient Safety Seal/2025", granted by Epimed Solutions, in partnership with the Brazilian Institute for Patient Safety (IBSP). The certification recognizes institutions that adopt and strengthen best practices in incident management, promoting continuous improvements in care and elevating the quality of services provided to the population.
In Pará, seven health units, both public and private, were awarded the seal, four of which are managed by the National Institute for Social and Human Development (INDSH), in partnership with the State Department of Public Health of Pará (Sespa). They are: the Public Regional Hospital of Marajó (HRPM), in Breves, on Marajó Island; the Public Regional Hospital of Caetés (HRPC), in Capanema; the Metropolitan Hospital of Urgency and Emergency (HMUE), in Ananindeua; and the Integrated Center for Inclusion and Rehabilitation (CIIR), in Belém.
The units awarded the Patient Safety Seal meet rigorous criteria, such as maintaining less than 25% of notifications classified as "other nature", a category used to record incidents that do not fall into the main classifications, such as falls, infections, or medication errors. This reduction indicates greater accuracy in identifying events and enables more effective improvement actions.
Achievement reinforces commitment to safety culture
In addition, institutions must detect incidents within 7 days and complete investigations within a maximum of 45 days. The achievement reinforces the commitment to a solid safety culture and the appreciation of best practices in health care.
HRPM – In the Marajó archipelago, the Regional Hospital of Marajó was one of the certified units, highlighting the management's commitment to the continuous improvement of processes and excellence in care.
According to Maria Iza Gonçalves, nurse from the Patient Quality and Safety Center (NQSP), the unit uses the Epimed system for reporting adverse events, allowing the identification of failures, risks, and opportunities for improvement in care. "All employees are trained to use the platform, with easy access via QR Code and links on the unit's computers. Notifications are received by the responsible center, which analyzes, classifies, and forwards each case to the sector manager for investigation and implementation of corrective actions," she explained.
Seal recognizes integrated health actions, says nurse
The professional also adds that this is a continuous process, based on a non-punitive culture that values patient safety as the central focus. "The Patient Safety Seal 2025 recognizes the integrated, daily, and committed work of the entire team and leadership of the hospital."
Upon receiving the news of this new recognition of the Regional Hospital of Marajó, user Jurandir Barbosa de Ataíde, 61 years old, highlighted that the presence of the hospital is essential, as it prevents him and other residents from traveling long distances to receive specialized and quality care.
"I feel safe because the professionals instill confidence in me. The care is very good, and everyone is kind and helpful. They assist us whenever we need, and I trust the care of everyone," emphasized the self-employed individual.
HRPC – In 2025, the Public Regional Hospital of Caetés (HRPC) renewed the Patient Safety Seal, reaffirming its commitment to the quality of care and safety in public health in the region.
"For yet another consecutive year, we received the Patient Safety Seal, granted by the Epimed system in partnership with the IBSP. The certification recognizes the actions and activities developed in the Intensive Care Units (ICU) for their seriousness and effectiveness in handling incidents that occurred in the sector, as well as the team's effort to identify, analyze, and implement improvement processes," pointed out the HRPC's care manager, Eduardo Machado.
He adds that the national recognition ensures that the care provided to the population of the Caetés region is safe, humanized, and of quality. "We congratulate all the teams involved in this collective achievement," he concluded.
HMUE - The Metropolitan Hospital of Urgency and Emergency (HMUE), located in Ananindeua, Metropolitan Region of Belém, was also recognized with the Patient Safety Seal 2025. The certificate attests to the commitment of the public unit, which belongs to the health network of the Government of Pará, to the best practices of quality and safety in health care.
"Meeting these requirements demands continuous work in monitoring, analysis, and improvement of processes. This means that every area of the hospital is committed to quickly identifying risk situations, investigating efficiently, and adopting measures that enhance safety and quality of care provided to our patients," states the Quality Manager of HMUE, Jéssica Pinho.
Care – From Vila Canopus, in the rural area of Altamira, Xingu region, Geneci Moreira spent over 40 days accompanying her son in treatment at the Metropolitan Hospital and highlighted the quality of care received. "We were very well treated from the beginning. The professionals welcomed us with respect and care, which made all the difference during this difficult period," she stated.
Excellence - The Patient Safety Seal is an important indicator of compliance with quality standards, which can be used by the hospital in promotional materials and institutional communication. "The recognition reinforces the commitment of everyone who is part of HMUE to provide safe, Highly Reliable care — that is, supported by an organizational culture that anticipates risks, learns continuously, and maintains high standards even in complex situations. Our work is based on rigorous protocols and patient-centered care. It is an incentive for us to continue improving our processes and ensuring excellence in every care provided," emphasizes the physician and technical director of the Metropolitan Hospital, César Passanezi.
CIIR - The Integrated Center for Inclusion and Rehabilitation (CIIR), in Belém, is among the state health units of Pará to achieve, for the first time, the Patient Safety Seal 2025. The achievement recognizes CIIR's commitment to maintaining a solid safety culture and adopting the best institutional health practices, ensuring safe and humanized care.
For housewife Carolina Carvalho, mother of two users receiving rehabilitation at CIIR, the certification reflects the experience lived daily at the institution.
"I come with my children two or three times a week and feel very safe. There are always prepared professionals to guide, proper signage, adapted floors, and an environment designed to welcome all users. My oldest son, 9 years old, has been receiving care since 2018, and the youngest, 5, since 2021. Both receive therapies and medical follow-up with various specialists. I feel they are very well cared for," she highlighted.
Management - For José Neto, Operational Director of INDSH/North, the achievement of the patient safety seal reinforces the commitment to safety, quality of care, and person-centered care. "It is essential that this is valued, as it aims to ensure quality care in medium and high complexity units in the state. Congratulations to all involved, represented by the directors of the Metropolitan, Capanema, Breves, and CIIR units," emphasized the manager, who encourages more units to adopt the method offered by Epimed, in partnership with IBSP, favoring that, increasingly, the public units of the state improve their services and enhance patient safety.
Text by Pedro Amorim, with information from the advisors of the units.
