Award for Best Practices Values Assistance Actions at Santa Casa
This year, 11 projects were submitted, nine qualified, and three awarded. The initiative comes from teams at Santa Casa, focused on the well-being of patients treated in various sectors of the institution.
For the third consecutive year, the Santa Casa de Misericórdia do Pará Foundation (FSCMPA), in Belém, held the Best Practices in Humanization Award, which recognizes and shares successful practices that have been developed in the hospital, contributing to the well-being and recovery of patients.
This year, 11 projects were submitted. Of these, nine were qualified and three awarded for their importance and contribution to humanized care within the SUS (Unified Health System). The submitted projects encompass initiatives from the staff and teams of Santa Casa, aimed at patients treated in various sectors, such as maternity, neonatology, and pediatrics, as well as projects directed at the well-being of the workers who assist patients.
Welcoming and Sustainability - The third place went to the Project “Light-Hard Technology for Mediating Humanized Hospital Discharge in the Context of Medical Clinic,” which proposes to make the moment of hospital discharge more welcoming and integrated for patients and their families. The work is authored by Thatiane Cristina da Anunciação Athaide, Maria de Lourdes Menezes Vieira, Adriana Coelho Lira Fortes, and Anna Karolina Lira de Oliveira, staff members of the Medical Clinic.
Second place was awarded to the Project “Sustainable Practices in the Hospital Environment,” which proposes sustainable actions applied to the daily routine of Santa Casa, promoting care for the environment in the assistance space. The authors are Marcos Gomes and Alessandra Trindade Felipe from the Hospitality sector, and it stands out for combining environmental responsibility with the well-being of users and health workers.
Nurse Marcos Gomes, Hygiene Manager at Santa Casa, reports that the action has been contributing to processes aimed at financial and environmental sustainability by reusing materials that were previously discarded as waste, in addition to increasing the lifespan of the pyramid mattresses used in the production of orthoses, reducing the generation of more waste.
"Our audit, conducted within our Waste Management Program, identified that these materials were being discarded, generating a cost for the institution and the environment. From the identification of a need from patients, we saw that this material could be reused. And that’s how we started creating sustainability projects within Santa Casa, using raw materials that are utilized within the Foundation itself, for the production of support cushions for arms and necks, pillows, and other orthoses, which Occupational Therapy adapts for both adult and pediatric patients," emphasizes Marcos Gomes.
Education - First place was won by the Project “Sailing in Literacy with Floating Letters,” conceived by staff members of the State Department of Education (Seduc), in partnership with the assistance sectors and the Acolher Space. The initiative promotes the literacy of children in hospitalization situations in a playful way, uniting education and care during a delicate moment in the lives of young patients.
The Project is signed by Maria Luzia de Matos, Jureuda Duarte Guerra, Gilda Maria Maia Martins Saldanha, Denise Correa Soares da Mota, Rita de Cássia Reis Rosa Figueiredo, Tânia Regina Lobato dos Santos, Márcia Cristina André de Lima, Ana Cleide Ferreira Borges, Carmen Lúcia Pantoja Gualberto, and Sílvia Letícia Santos de Morais.
According to Professor Denise Correa, from the hospital class of the Acolher Space at Santa Casa and one of the authors of the Project, the "Floating Letters" was born from the need to work on literacy and reading skills with girls and women who are victims of scalping (loss of scalp in accidents with boat engine axes), who have difficulty in the learning process.
“The Project proposal began with the offering of the book 'Floating Letters' by author Fernanda Martins. The team began to study the work and realized its pedagogical potential, especially because it directly dialogues with the universe of the children served, coming from riverside regions of Marajó. The girls are already in contact with boats and the imaginary of the waters. So, the content of the book was very familiar to them. We started an experiment based on this connection, and the results were very positive,” explains Denise Correa.
The Best Practices in Humanization Award reinforces Santa Casa's commitment to valuing its staff and continuously improving the quality of care. The awarded experiences will be shared with other areas of the hospital as a way to encourage the multiplication of good ideas and strengthen humanization in care.
Text: Rafaela Soeiro - Ascom/FSCMPA
