Social workers operate in various fronts at the Hospital de Clínicas and strengthen the humanization of the public health network
Professionals ensure access to rights, promote welcoming, and articulate care in strategic sectors of hospital assistance
In the routine of a high and medium complexity hospital like the Hospital de Clínicas Gaspar Vianna (HC), the challenges go beyond clinical care and also require welcoming, qualified listening, and articulation with support networks. It is in this scenario that social work stands out, acting strategically in multiple fronts of hospital care.
Currently, HC has approximately 40 social workers distributed in sectors such as ICUs, hemodialysis, cardiology, obstetrics, medical and surgical clinics, cardiological and psychiatric emergencies, psychiatry, outpatient care, and the Internal Regulation Center. The professionals develop actions ranging from supporting families in ensuring rights to referrals to the social assistance service network, always focusing on the completeness of care.
“In the hospital, Social Work acts in guaranteeing rights and protecting SUS users, with active listening, guidance, preparation of reports, and support in critical moments such as death. It also makes referrals to the support network, organizes visits, and provides hospital follow-up, always with ethics, humanity, and professional commitment,” detailed psychologist Tatiana Montalvão, coordinator of the Social Work sector at the Hospital.
The work of this professional is directly perceived by patients and families, as in the case of Adrieli da Silva, from the municipality of Itupiranga, who has been at HC for almost three weeks accompanying her son, Arthur Lucas, who is undergoing cardiac treatment. She reports that the social workers at the hospital greatly facilitate the family's daily routine in the hospital. “They are excellent! They help us a lot, give attention, almost every day they come to the room asking how we are (...) It’s wonderful, because both in the hospital and at the Cras they help a lot,” she said.
The appreciation of this category was the focus of the 19th Journey in Commemoration of the Social Worker, held last Wednesday (28), in the institution's auditorium. With the theme “Contributions of Social Work in the various spaces of the public hospital network of the State of Pará,” the event brought together professionals in the field to discuss experiences, challenges, and good practices in health care.
For social worker Cristiane Silva, who works in the Obstetric Clinic and participated in the program, moments like this are fundamental for exchanging experiences and strengthening the category. “The debate about the work of the Social Worker contributes to us thinking collectively and reflecting on our object of work, which are the expressions of the social issue experienced in the daily life of the hospital environment,” she said.
